{"id":7579,"date":"2021-05-10T06:00:00","date_gmt":"2021-05-10T06:00:00","guid":{"rendered":"https:\/\/my.networkersjournal.com\/?p=7579"},"modified":"2022-11-09T15:42:40","modified_gmt":"2022-11-09T15:42:40","slug":"e126-customer-service-vs-customer-experience","status":"publish","type":"post","link":"https:\/\/my.networkersjournal.com\/index.php\/2021\/05\/10\/e126-customer-service-vs-customer-experience\/","title":{"rendered":"E126: Customer Service vs Customer Experience"},"content":{"rendered":"<p> In today\u2019s episode, Todd Falcone talks about\u2026 This business is built on customers. Without customers, there\u2019s no business. This is why it critical to make sure you have a plan for taking care of your customers. In this training, you&#8217;ll see exactly how to use this.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today\u2019s episode, Todd Falcone talks about\u2026 This business is built on customers. Without customers, there\u2019s no business. This is why it critical to make sure you have a plan for taking care of your customers. In this training, you&#8217;ll see exactly how to use this.<\/p>\n","protected":false},"author":6,"featured_media":7426,"comment_status":"close","ping_status":"closed","sticky":false,"template":"","format":"audio","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-7579","post","type-post","status-publish","format-audio","has-post-thumbnail","category-podcast","post_format-post-format-audio"],"_links":{"self":[{"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/posts\/7579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/comments?post=7579"}],"version-history":[{"count":1,"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/posts\/7579\/revisions"}],"predecessor-version":[{"id":7580,"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/posts\/7579\/revisions\/7580"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/media\/7426"}],"wp:attachment":[{"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/media?parent=7579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/categories?post=7579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/my.networkersjournal.com\/index.php\/wp-json\/wp\/v2\/tags?post=7579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}